Articles

 Can I get unlimited bandwidth?

No. We do not offer packages with unlimited bandwidth primarily because there is no such...

 Can we add services as we grow and need them?

Options can be added or removed, at any time, to cater to your current needs.

 Can Your Host register domain names for me?

No. We do not handle domain registrations we do offer Domain DNS parking.  This allows you to...

 Content Delivery Services

'Do you offer CDN services?  Yes, Shockwebb Partners with large provider to offer CDN...

 Do you provide backup processing?

We do not backup dedicated and VPS hosting plans or plans that have been suspended or terminated....

 Does Your Host allow adult, warez or other illicit sites or content?

No! Please Read our Company Policies for permissible and non-permissible content.

 Does Your Host offer a money-back guarantee?

All our Shared Hosting packages include a 30 day unconditional money back guarantee, VPS and...

 How soon will my account be set up and ready for use?

Your account will be set up in 12 - 24 hours. You will receive an email with your account...

 I want to change my account plan. How do I upgrade / downgrade my account?

To upgrade/downgrade your account, please go to our customer support page and complete a...

 Is my access 24 hours a day?

Yes; you will have access to your account 24 hours a day.

 What domain names do you support?

We support all domain names, which also includes foreign domain names.

 What is Bandwidth?

Bandwidth is the amount of data transferred to or from the website or server within a prescribed...

 What is Virtual Hosting?

Virtual Hosting is where multiple websites (www.anyname.com) are served from the same...